24/7 answering service

The answering service that never sleeps

Urgent calls don’t keep business hours, and neither does Cara. She’s on your line 24/7 — nights, weekends, holidays, and mid-job — sorting the urgent from the routine, booking the work into your open hours, and putting the lead in your hand before you’re back at the truck.

  • Answers 24/7
  • Nights & weekends
  • Urgent-call triage
  • Books the job
  • Fast lead alerts

No new hardware · keep your number · cancel anytime.

Cara sorts every call as it comes in

She knows an urgent call when she hears one

Urgent — “The basement is flooding”, 7:20 p.m. → flagged urgent and in your hands minutes later
Estimate — “I’d like a quote for a new install” → booked on the ClearLine365 calendar

24/7 call coverage. Every lead captured. Every caller heard.

A missed call is a missed job

Why the after-hours phone is your biggest leak

Half the calls a home-services business gets come outside 9-to-5 — and that’s exactly when the old ways fall apart.

Voicemail after hours

A recording asking them to call back tomorrow is a recording asking them to call someone else tonight. The job goes to whoever answers now.

An answering service that only takes messages

A pile of callback slips in the morning isn’t the same as a booked job — and it can’t tell a flooded basement from a routine quote.

You answer it yourself, after you close

Being your own after-hours line means broken sleep and burnout — and you still miss the calls that come while you’re on another one.

What Cara does on every call

A receptionist who answers, triages, and books.

Not a message service — Cara does the whole job, the same way on every plan.

Knows an urgent call from an estimate

Cara asks the questions you would ask, flags the burst pipe or the dead furnace as urgent, and texts you a minute or two after the call — while the quote requests get booked for later.

24/7 call coverage, around the clock

Nights, weekends, and while you’re on a job — Cara picks up in your company’s name and a voice you pick from 23. The call you’d have missed becomes a captured lead instead of a voicemail nobody leaves.

Books the job — on every plan

Cara books on every plan, not just the expensive one: onto the ClearLine365 calendar — and, from Starter, onto the Google, Microsoft 365 or Apple calendar you already use. Name, number, and what they need land on the website and in your inbox a minute or two after the call ends.

A published overage rate on every plan

Go over your plan’s included minutes and you pay your plan’s published per-minute rate — printed right on the pricing page, from $0.35/min on Basic down to $0.22/min on Pro, so your rate gets cheaper as you grow. No surprise bills, no forced upgrade, no automatic tier bump. Your meter warns you at 80%. Your plan changes only when you change it.

The lead in your pocket

Alerts in the app and by email a minute or two after the call ends, with the summary — the full transcript fills in shortly after. The ClearLine365 app keeps every caller, lead, and booking in your hand between jobs. The iPhone and Android apps are in early access. Setup ends with the iPhone install link. For Android, email support@clearline365.com and we’ll add you to the test. Public app-store listings are coming.

Spanish calls captured, delivered in English

Cara understands a Spanish-speaking caller and hands you the lead in English — name, number, and what they need, ready to act on. You choose how she opens: English, Spanish, or a bilingual greeting that invites the caller to continue in Spanish.

How it works, in four steps

1

Forward calls to Cara

Keep your number and send calls to Cara — all the time, or just the calls you miss (after hours, that’s every call you don’t pick up). Forwarding takes under a minute.

2

She answers, any hour

Cara picks up any hour, in your company’s name, with a script built for your trade.

3

Urgent gets flagged, routine gets booked

A truly urgent call reaches you a minute or two after it ends, flagged urgent; the estimate goes onto the ClearLine365 calendar for the next open slot.

4

You wake up to booked work

Every overnight call is a captured lead on the website and in your inbox — with the transcript — not a mystery missed call.

Every plan includes booking and 24/7 answering

Every plan answers 24/7, flags urgent calls, and books jobs. Go over your minutes and you pay your plan’s published rate — from $0.35/min on Basic down to $0.22/min on Pro, cheaper as you grow — no surprise bills, no forced upgrades. Compare plans →

Questions, answered

Does Cara really answer 24/7?
Yes — around the clock, including nights, weekends, and holidays. There’s no after-hours cutoff, and no voicemail during normal service.
Can I use Cara only after hours?
Yes. Carriers can’t forward by the clock, so there are two ways: forward the calls you miss, and after you close every call you don’t pick up goes to Cara; or switch forwarding to every call when you close, and back when you open.
Will she wake me for every call?
Every lead texts you as it lands, and urgent ones are flagged so you can tell at a glance. Texts come day and night. The texts switch in Settings turns them all off, day included; leads still wait for you in the app and your email.
What does it cost if I get a lot of overnight calls?
Minutes past your plan’s included allowance bill at your plan’s published per-minute rate ($0.35/min on Basic down to $0.22/min on Pro) — no forced upgrade and no surprise tier bump. Your meter warns you at 80%.

Never miss another after-hours job.

Free for 7 days on your real calls. No card needed.