Virtual receptionist

The virtual receptionist that sounds like your best front-desk hire

A great receptionist knows your services, your service area, and which calls can’t wait. Cara answers in your company’s name, sorts urgent calls from estimates, books the job, and answers callers’ questions from what you load — without a desk, a salary, or a day off.

  • Answers your way
  • Answers from what you load
  • Books appointments
  • Spanish callers captured
  • No desk, no salary

No new hardware · keep your number · cancel anytime.

Cara sorts every call as it comes in

She knows an urgent call when she hears one

Urgent — “The basement is flooding”, 7:20 p.m. → flagged urgent and in your hands minutes later
Estimate — “I’d like a quote for a new install” → booked on the ClearLine365 calendar

24/7 call coverage. Every lead captured. Every caller heard.

A missed call is a missed job

Why an unanswered phone undercuts every dollar you spend to ring it

You pay for trucks, ads, and a website to make the phone ring. Then here’s who greets the caller.

Nobody, because you’re on a job

A one-person shop can’t run the work and the front desk at once. Every call you can’t take is money walking to a competitor.

A part-timer who can’t answer questions

A message-taker who doesn’t know your services or prices frustrates callers and books nothing — they wanted answers, not a callback promise.

A full-time hire you can’t justify yet

A salaried receptionist is thousands a month, takes breaks and vacations, and still can’t cover nights and weekends.

What Cara does on every call

A receptionist who answers, triages, and books.

Not a message service — Cara does the whole job, the same way on every plan.

Knows an urgent call from an estimate

Cara asks the questions you would ask, flags the burst pipe or the dead furnace as urgent, and texts you a minute or two after the call — while the quote requests get booked for later.

24/7 call coverage, around the clock

Nights, weekends, and while you’re on a job — Cara picks up in your company’s name and a voice you pick from 23. The call you’d have missed becomes a captured lead instead of a voicemail nobody leaves.

Books the job — on every plan

Cara books on every plan, not just the expensive one: onto the ClearLine365 calendar — and, from Starter, onto the Google, Microsoft 365 or Apple calendar you already use. Name, number, and what they need land on the website and in your inbox a minute or two after the call ends.

A published overage rate on every plan

Go over your plan’s included minutes and you pay your plan’s published per-minute rate — printed right on the pricing page, from $0.35/min on Basic down to $0.22/min on Pro, so your rate gets cheaper as you grow. No surprise bills, no forced upgrade, no automatic tier bump. Your meter warns you at 80%. Your plan changes only when you change it.

The lead in your pocket

Alerts in the app and by email a minute or two after the call ends, with the summary — the full transcript fills in shortly after. The ClearLine365 app keeps every caller, lead, and booking in your hand between jobs. The iPhone and Android apps are in early access. Setup ends with the iPhone install link. For Android, email support@clearline365.com and we’ll add you to the test. Public app-store listings are coming.

Spanish calls captured, delivered in English

Cara understands a Spanish-speaking caller and hands you the lead in English — name, number, and what they need, ready to act on. You choose how she opens: English, Spanish, or a bilingual greeting that invites the caller to continue in Spanish.

How it works, in four steps

1

Teach Cara your business

Load your services, service area and hours — Cara answers callers’ questions from what you load.

2

Forward your calls

Keep your number and route calls to Cara — all day, or only when you can’t pick up. No new hardware.

3

She greets, answers, and books

Cara picks up in your company’s name, handles the questions a front-desk hire would, and books the job onto the ClearLine365 calendar.

4

You get the lead, fully written up

Name, number, what they need, and the transcript land on the website and in your inbox a minute or two after the call ends.

Every plan includes booking and 24/7 answering

Every plan answers 24/7, flags urgent calls, and books jobs. Go over your minutes and you pay your plan’s published rate — from $0.35/min on Basic down to $0.22/min on Pro, cheaper as you grow — no surprise bills, no forced upgrades. Compare plans →

Questions, answered

How is this different from a call center?
A call center reads a generic script and takes a message. Cara knows your services, service area and hours, flags urgent calls for your trade, and books the job — no callback pile to work through.
Can Cara quote prices?
Not exact prices: she’s set up never to quote one, and she tells the caller your team will confirm the price. Otherwise she answers callers’ questions from what you load — your services, service area and hours.
Does Cara handle Spanish-speaking callers?
She understands them and delivers the lead to you in English — the name, the number, and what they need. You can also set her greeting to Spanish or to a bilingual opening that invites the caller to continue in Spanish. A whole call spoken in Spanish is not something we sell yet.
What does a virtual receptionist cost?
Far less than a hire — plans start at the entry tier, every plan answers 24/7 and books jobs, and every plan’s overage rate is published, from $0.35/min on Basic down to $0.22/min on Pro, with no forced upgrades.

Hire a receptionist without adding to payroll.

Free for 7 days on your real calls. No card needed.