After-hours answering service

The after-hours line that turns evening calls into morning jobs

The call that comes in after you’ve closed is often the best job of the week — and the one you’re most likely to lose. Cara answers after hours in your company’s name, tells an urgent call from a quote, books the work, and has the lead waiting for you at breakfast.

  • Nights & weekends
  • Holidays covered
  • Urgent-call triage
  • Books the job
  • Wake up to leads

No new hardware · keep your number · cancel anytime.

Cara sorts every call as it comes in

She knows an urgent call when she hears one

Urgent — “The basement is flooding”, 7:20 p.m. → flagged urgent and in your hands minutes later
Estimate — “I’d like a quote for a new install” → booked on the ClearLine365 calendar

24/7 call coverage. Every lead captured. Every caller heard.

A missed call is a missed job

Why the calls after closing are the ones that hurt most

After-hours callers are motivated — something broke and they need it fixed. Here’s what usually happens to them.

They reach a recording

“Our office is closed, please call back” is the fastest way to send a ready-to-book homeowner straight to your competitor.

The message sits until morning

A callback slip from last night is cold by 8 a.m. — they’ve already had someone out, or booked one, while you slept.

You’re on call every night

Answering your own after-hours phone works until it doesn’t — you can’t take the 9 p.m. call while you’re finishing the 7 p.m. one.

What Cara does on every call

A receptionist who answers, triages, and books.

Not a message service — Cara does the whole job, the same way on every plan.

Knows an urgent call from an estimate

Cara asks the questions you would ask, flags the burst pipe or the dead furnace as urgent, and texts you a minute or two after the call — while the quote requests get booked for later.

24/7 call coverage, around the clock

Nights, weekends, and while you’re on a job — Cara picks up in your company’s name and a voice you pick from 23. The call you’d have missed becomes a captured lead instead of a voicemail nobody leaves.

Books the job — on every plan

Cara books on every plan, not just the expensive one: onto the ClearLine365 calendar — and, from Starter, onto the Google, Microsoft 365 or Apple calendar you already use. Name, number, and what they need land on the website and in your inbox a minute or two after the call ends.

A published overage rate on every plan

Go over your plan’s included minutes and you pay your plan’s published per-minute rate — printed right on the pricing page, from $0.35/min on Basic down to $0.22/min on Pro, so your rate gets cheaper as you grow. No surprise bills, no forced upgrade, no automatic tier bump. Your meter warns you at 80%. Your plan changes only when you change it.

The lead in your pocket

Alerts in the app and by email a minute or two after the call ends, with the summary — the full transcript fills in shortly after. The ClearLine365 app keeps every caller, lead, and booking in your hand between jobs. The iPhone and Android apps are in early access. Setup ends with the iPhone install link. For Android, email support@clearline365.com and we’ll add you to the test. Public app-store listings are coming.

Spanish calls captured, delivered in English

Cara understands a Spanish-speaking caller and hands you the lead in English — name, number, and what they need, ready to act on. You choose how she opens: English, Spanish, or a bilingual greeting that invites the caller to continue in Spanish.

How it works, in four steps

1

Forward after-hours calls to Cara

Keep your number and forward the calls you miss — after you close, that’s every call you don’t pick up. Or switch to every call when you lock up.

2

She answers like your front desk

Cara greets callers in your company’s name with a script tuned to your trade, at any hour of the night.

3

Urgent calls reach you, estimates get booked

A burst pipe or a dead furnace gets flagged as urgent; the routine quote lands on tomorrow’s calendar.

4

You start the day ahead

Every overnight call is a captured lead with a transcript on the website — booked work, not a backlog of callbacks.

Every plan includes booking and 24/7 answering

Every plan answers 24/7, flags urgent calls, and books jobs. Go over your minutes and you pay your plan’s published rate — from $0.35/min on Basic down to $0.22/min on Pro, cheaper as you grow — no surprise bills, no forced upgrades. Compare plans →

Questions, answered

Can Cara cover only nights and weekends?
Yes. Forward the calls you miss: during the day you answer as usual, and after you close every call you don’t pick up goes to Cara. Or switch forwarding to every call when you lock up.
What counts as urgent after hours?
You do. Cara uses a triage list tuned to your trade — burst pipe, no heat, sparks from the panel — and you add or edit the keywords in settings.
Will callers be able to tell it’s not a person?
Yes, she tells them. Cara says she’s an AI and that the call is recorded, right at the start, on every call.
Does after-hours coverage cost extra?
No. Answering 24/7 is included on every plan — you only pay your plan’s published per-minute rate ($0.35/min on Basic down to $0.22/min on Pro) if you go past your plan’s included minutes.

Turn tonight’s missed calls into tomorrow’s booked jobs.

Free for 7 days on your real calls. No card needed.