Spanish-speaking callers

The answering service that doesn’t lose your Spanish-speaking callers

A caller who gets nothing but an English voicemail hangs up and dials the next company. Cara greets in English, Spanish, or both, understands a Spanish-speaking caller, and hands you the lead in English — name, number, and what they need — so the job doesn’t walk.

  • Spanish greeting option
  • Spanish callers understood
  • Lead delivered in English
  • Urgent-call triage
  • One line, one number

No new hardware · keep your number · cancel anytime.

Cara sorts every call as it comes in

She knows an urgent call when she hears one

Urgent — “The basement is flooding”, 7:20 p.m. → flagged urgent and in your hands minutes later
Estimate — “I’d like a quote for a new install” → booked on the ClearLine365 calendar

24/7 call coverage. Every lead captured. Every caller heard.

A missed call is a missed job

Why a language gap is a booking gap

A big share of home-services calls come from Spanish-speaking households. Here’s what a one-language line does with them.

The caller hangs up

If the greeting is in a language they don’t speak, most people don’t push through — they call the next company and you never hear about the job.

A separate Spanish line you can’t staff

Standing up a second number with a bilingual person to answer it is cost and complexity a small shop can’t carry.

A message you can’t act on

A voicemail in a language nobody on your team speaks is a lead you can’t follow up — the work is already gone.

What Cara does on every call

A receptionist who answers, triages, and books.

Not a message service — Cara does the whole job, the same way on every plan.

Knows an urgent call from an estimate

Cara asks the questions you would ask, flags the burst pipe or the dead furnace as urgent, and texts you a minute or two after the call — while the quote requests get booked for later.

24/7 call coverage, around the clock

Nights, weekends, and while you’re on a job — Cara picks up in your company’s name and a voice you pick from 23. The call you’d have missed becomes a captured lead instead of a voicemail nobody leaves.

Books the job — on every plan

Cara books on every plan, not just the expensive one: onto the ClearLine365 calendar — and, from Starter, onto the Google, Microsoft 365 or Apple calendar you already use. Name, number, and what they need land on the website and in your inbox a minute or two after the call ends.

A published overage rate on every plan

Go over your plan’s included minutes and you pay your plan’s published per-minute rate — printed right on the pricing page, from $0.35/min on Basic down to $0.22/min on Pro, so your rate gets cheaper as you grow. No surprise bills, no forced upgrade, no automatic tier bump. Your meter warns you at 80%. Your plan changes only when you change it.

The lead in your pocket

Alerts in the app and by email a minute or two after the call ends, with the summary — the full transcript fills in shortly after. The ClearLine365 app keeps every caller, lead, and booking in your hand between jobs. The iPhone and Android apps are in early access. Setup ends with the iPhone install link. For Android, email support@clearline365.com and we’ll add you to the test. Public app-store listings are coming.

Spanish calls captured, delivered in English

Cara understands a Spanish-speaking caller and hands you the lead in English — name, number, and what they need, ready to act on. You choose how she opens: English, Spanish, or a bilingual greeting that invites the caller to continue in Spanish.

How it works, in four steps

1

Forward your calls to Cara

Keep your existing number and route calls to Cara — one line, no second number to manage.

2

Pick how she opens the call

Choose an English greeting, a fully Spanish greeting, or a bilingual one that invites the caller to keep going in Spanish. It’s one setting on the website.

3

She understands the caller and triages

Cara takes down what a Spanish-speaking caller needs, flags the urgent ones, and books the rest onto the ClearLine365 calendar.

4

You get the lead in English

The summary, the caller’s details, and the transcript land on the website and in your inbox in English — so you can act on the job without a translator.

Every plan includes booking and 24/7 answering

Every plan answers 24/7, flags urgent calls, and books jobs. Go over your minutes and you pay your plan’s published rate — from $0.35/min on Basic down to $0.22/min on Pro, cheaper as you grow — no surprise bills, no forced upgrades. Compare plans →

Questions, answered

Does Cara hold a whole conversation in Spanish?
Not today, and we won’t claim otherwise — her voice speaks English. She greets in Spanish if you choose that, understands a Spanish-speaking caller, and delivers the lead to you in English.
Do I have to set anything up?
Only the greeting, if you want a Spanish or bilingual one — it’s a single setting on the website. Understanding a Spanish-speaking caller is on by default, with nothing to configure and no separate line to buy.
Can Cara book a job for a Spanish-speaking caller?
Yes — triage, booking, and lead capture all run the same, and the booking lands on the ClearLine365 calendar like any other.
Will the lead be readable to me?
Yes. You get a clear English summary and the full transcript for every call, whatever language the caller used.

Stop losing the calls you can’t answer in Spanish.

Free for 7 days on your real calls. No card needed.