Call answering service

The call answering service that books the job, not just the message

Most answering services take a message and leave the work to you. Cara does the whole job — she picks up in your company’s name, tells an urgent call from an estimate, and books the appointment onto the ClearLine365 calendar before the caller hangs up.

  • 24/7 call coverage
  • Not just messages
  • Urgent-call triage
  • Books the job
  • Full transcripts

No new hardware · keep your number · cancel anytime.

Cara sorts every call as it comes in

She knows an urgent call when she hears one

Urgent — “The basement is flooding”, 7:20 p.m. → flagged urgent and in your hands minutes later
Estimate — “I’d like a quote for a new install” → booked on the ClearLine365 calendar

24/7 call coverage. Every lead captured. Every caller heard.

A missed call is a missed job

Why a message-taking service still leaves you doing the work

A traditional call answering service is better than voicemail — but only just. Here’s where it leaves you.

A pile of callbacks to work through

Messages aren’t booked jobs. You still have to call everyone back — and by then the ready-to-book ones have moved on.

No idea which call was urgent

A generic operator can’t tell a flooded basement from a price shopper, so the urgent job waits in the same pile as the rest.

A stranger reading a script to your callers

An off-shore agent who doesn’t know your services or prices can’t answer the caller’s question — and it shows in the first ten seconds.

What Cara does on every call

A receptionist who answers, triages, and books.

Not a message service — Cara does the whole job, the same way on every plan.

Knows an urgent call from an estimate

Cara asks the questions you would ask, flags the burst pipe or the dead furnace as urgent, and texts you a minute or two after the call — while the quote requests get booked for later.

24/7 call coverage, around the clock

Nights, weekends, and while you’re on a job — Cara picks up in your company’s name and a voice you pick from 23. The call you’d have missed becomes a captured lead instead of a voicemail nobody leaves.

Books the job — on every plan

Cara books on every plan, not just the expensive one: onto the ClearLine365 calendar — and, from Starter, onto the Google, Microsoft 365 or Apple calendar you already use. Name, number, and what they need land on the website and in your inbox a minute or two after the call ends.

A published overage rate on every plan

Go over your plan’s included minutes and you pay your plan’s published per-minute rate — printed right on the pricing page, from $0.35/min on Basic down to $0.22/min on Pro, so your rate gets cheaper as you grow. No surprise bills, no forced upgrade, no automatic tier bump. Your meter warns you at 80%. Your plan changes only when you change it.

The lead in your pocket

Alerts in the app and by email a minute or two after the call ends, with the summary — the full transcript fills in shortly after. The ClearLine365 app keeps every caller, lead, and booking in your hand between jobs. The iPhone and Android apps are in early access. Setup ends with the iPhone install link. For Android, email support@clearline365.com and we’ll add you to the test. Public app-store listings are coming.

Spanish calls captured, delivered in English

Cara understands a Spanish-speaking caller and hands you the lead in English — name, number, and what they need, ready to act on. You choose how she opens: English, Spanish, or a bilingual greeting that invites the caller to continue in Spanish.

How it works, in four steps

1

Forward your calls to Cara

Keep your number and route calls to Cara — all of them, or just the ones you miss. Forwarding takes under a minute.

2

She answers like she works for you

Cara greets callers in your company’s name, answers questions from your services and hours, and sounds like your front desk.

3

She books instead of taking a message

A truly urgent call is flagged as urgent; the estimate gets booked straight onto the ClearLine365 calendar — no callback pile.

4

You get the lead, fully documented

Name, number, what they need, a summary, and the full transcript arrive on the website and in your inbox a minute or two after the call ends.

Every plan includes booking and 24/7 answering

Every plan answers 24/7, flags urgent calls, and books jobs. Go over your minutes and you pay your plan’s published rate — from $0.35/min on Basic down to $0.22/min on Pro, cheaper as you grow — no surprise bills, no forced upgrades. Compare plans →

Questions, answered

How is this different from a normal answering service?
A normal service takes a message and hands you a callback list. Cara answers your callers’ actual questions, flags urgent calls for your trade, and books the job — so there’s no pile to work through.
Can Cara actually book appointments?
Yes — on every plan: onto the ClearLine365 calendar — and, from Starter, onto the Google, Microsoft 365 or Apple calendar you already use — not just a message for you to schedule later.
Do I get a record of every call?
Yes. Every call has a recording, transcript, and summary on the website, so you can hear exactly how it was handled.
What does it cost per call?
You pay a flat monthly plan, and only your plan’s published per-minute rate if you go past your plan’s included minutes ($0.35/min on Basic down to $0.22/min on Pro) — no per-message fees and no surprise bills.

Get booked jobs, not a stack of callbacks.

Free for 7 days on your real calls. No card needed.