Most answering services take a message and leave the work to you. Cara does the whole job — she picks up in your company’s name, tells an urgent call from an estimate, and books the appointment onto the ClearLine365 calendar before the caller hangs up.
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24/7 call coverage. Every lead captured. Every caller heard.
A traditional call answering service is better than voicemail — but only just. Here’s where it leaves you.
Messages aren’t booked jobs. You still have to call everyone back — and by then the ready-to-book ones have moved on.
A generic operator can’t tell a flooded basement from a price shopper, so the urgent job waits in the same pile as the rest.
An off-shore agent who doesn’t know your services or prices can’t answer the caller’s question — and it shows in the first ten seconds.
Not a message service — Cara does the whole job, the same way on every plan.
Cara asks the questions you would ask, flags the burst pipe or the dead furnace as urgent, and texts you a minute or two after the call — while the quote requests get booked for later.
Nights, weekends, and while you’re on a job — Cara picks up in your company’s name and a voice you pick from 23. The call you’d have missed becomes a captured lead instead of a voicemail nobody leaves.
Cara books on every plan, not just the expensive one: onto the ClearLine365 calendar — and, from Starter, onto the Google, Microsoft 365 or Apple calendar you already use. Name, number, and what they need land on the website and in your inbox a minute or two after the call ends.
Go over your plan’s included minutes and you pay your plan’s published per-minute rate — printed right on the pricing page, from $0.35/min on Basic down to $0.22/min on Pro, so your rate gets cheaper as you grow. No surprise bills, no forced upgrade, no automatic tier bump. Your meter warns you at 80%. Your plan changes only when you change it.
Alerts in the app and by email a minute or two after the call ends, with the summary — the full transcript fills in shortly after. The ClearLine365 app keeps every caller, lead, and booking in your hand between jobs. The iPhone and Android apps are in early access. Setup ends with the iPhone install link. For Android, email support@clearline365.com and we’ll add you to the test. Public app-store listings are coming.
Cara understands a Spanish-speaking caller and hands you the lead in English — name, number, and what they need, ready to act on. You choose how she opens: English, Spanish, or a bilingual greeting that invites the caller to continue in Spanish.
Keep your number and route calls to Cara — all of them, or just the ones you miss. Forwarding takes under a minute.
Cara greets callers in your company’s name, answers questions from your services and hours, and sounds like your front desk.
A truly urgent call is flagged as urgent; the estimate gets booked straight onto the ClearLine365 calendar — no callback pile.
Name, number, what they need, a summary, and the full transcript arrive on the website and in your inbox a minute or two after the call ends.
Every plan answers 24/7, flags urgent calls, and books jobs. Go over your minutes and you pay your plan’s published rate — from $0.35/min on Basic down to $0.22/min on Pro, cheaper as you grow — no surprise bills, no forced upgrades. Compare plans →
Free for 7 days on your real calls. No card needed.